Privacy Policy

Last Updated: 4/13/2026

Introduction

Custom Home Advisor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number when you submit inquiries
  • Information you provide when creating an account
  • Communications between you and builders through our platform
  • Usage data and analytics about how you interact with our website

How We Use Your Information

We use the information we collect to:

  • Connect you with custom home builders
  • Process and fulfill your requests
  • Send you updates and marketing communications (with your consent)
  • Improve our services and user experience
  • Comply with legal obligations

Information Sharing

When you submit an inquiry through our platform, we share your contact information and message with the builder you're contacting. We do not sell your personal information to third parties.

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to access, correct, delete, or restrict the use of your personal data. Contact us to exercise these rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]